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Fidelity review: fees, accounts and what customers say

Full-service platform with strong fund range and guidance content

4.6 on Trustpilot (Excellent)Fees verified July 2026

The short version

Fidelity is a solid full-service choice for fund investors. Fund dealing is free, the ETF and share service fee is capped at £90 a year, and the guidance content is some of the best of the big platforms.

Costs are less friendly if you trade shares often or hold a small account without a regular savings plan. Compare it against AJ Bell if you want similar breadth with lower dealing charges.

Best for: Fund investors who value guidance, tools and phone support.

Fidelity fees

Platform fee0.35% up to £250k (0.20% above); £90/year flat if under £25k without a regular savings plan
Share dealing£7.50 per online trade
Fund dealingFree
FX fee0.75% tiered
Stocks & Shares ISAPlatform fee applies
SIPPPlatform fee applies
WithdrawalsFree
Minimum to start£25/month or £1,000 lump sum
  • The service fee on shares, ETFs and investment trusts is capped at £90/year in an ISA or SIPP.
  • Under £25k you pay 0.35% if you set up a regular savings plan, otherwise £7.50/month flat.

Verified July 2026 against Fidelity's published charges. Always check the provider's current schedule before opening an account.

Accounts available

General Investment AccountStocks & Shares ISAJunior ISASIPP

FSCS protected up to £85,000. Authorised and regulated by the FCA.

What the reviews say

Fidelity scores 4.6 out of 5 on Trustpilot (Excellent) from over 6,500 reviews.

Reviewers highlight helpful phone support and a straightforward transfer process.

The £7.50 share dealing charge and dated parts of the website draw criticism.

Pros and cons

Where it wins

  • Free fund dealing and a wide whole-of-market fund range
  • Share and ETF holding fees capped at £90/year in ISAs and SIPPs
  • Strong retirement guidance content and calculators
  • UK phone support

Where it loses

  • £7.50 per share trade is one of the higher dealing charges
  • 0.35% headline platform fee is mid-to-high for fund portfolios
  • Flat £90/year charge punishes small accounts without a savings plan

Compare Fidelity with other brokers

Fidelity vs FreetradeFidelity vs Trading 212Fidelity vs AJ BellFidelity vs VanguardFidelity vs IGFidelity vs Interactive InvestorFidelity vs Hargreaves LansdownFidelity vs ProsperFidelity vs Moneybox

Picked a broker? Now check the bigger question.

Fidelity can hold your investments, but it will not tell you whether they add up to the retirement you want. Delphina models your whole financial life and gives you a straight answer.

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Capital at risk. This page is information, not financial advice.